Get even more use out of your broadband Internet service with VelocityTel Select Plans. No matter who you call, how long you talk or where they are, VelocityTel has a residential calling plan that connects with your lifestyle.

VelocityTel Privacy Policy

COMPLIANCE WITH THE LAW: We may release account and other personal information to comply with law, or to protect the rights, property, or safety of VelocityTel, our users, or others. Such release includes responding to subpoenas, compliance with court orders and legal requests. If you choose to visit our Web sites, your visit is subject to this Policy. Please send any concerns you may have about privacy on our Web sites to: webmaster@VelocityTel.com. VelocityTel will respond to your request and attempt to resolve any matters that violate VelocityTel policies. VelocityTel may modify this Policy from time to time at VelocityTel's sole discretion.

Use of information that we gather now is subject to the Privacy Policy in effect at the time of use. We will post the revised Policy on our Web sites, so that you are always aware of what we do with your information. Please check our Web sites frequently for recent changes.

Collection / Use of Information

VelocityTel shall collect and use customer identifiable information for billing, provisioning of service, to solve problems associated with service, and to inform customers of new products or services that will better meet their needs. VelocityTel will use customer identifiable information to market products and services to the customer, but will not disclose or make available any customer identifiable information to any third parties seeking to market products. If a customer chooses not to participate in direct marketing of new products and services from VelocityTel, that customer's information will not be used for the purpose of marketing new products.

Security

VelocityTel has invested and deployed a wide variety of technology and security features to ensure the privacy of customer information on its network. In addition, VelocityTel has implemented strict operations guidelines to ensure customer privacy is safeguarded at every level of its organization. VelocityTel will continue to revise policies and implement additional security features as new technologies becomes available.

Communications

VelocityTel will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using VelocityTel services except as required to ensure proper operation of services or as otherwise authorized by law.

Unlawful Activity

VelocityTel may use customer identifiable information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of service or network integrity or otherwise violate VelocityTel's Service Level Agreement.

Account Information

VelocityTel will do its best to honor requests from customers for account information, for example, name, address, company, or billing information. The customer is responsible for ensuring that the information on file with VelocityTel is current and accurate.
Children's Privacy Policy

VelocityTel does not sell products or services for purchase by children. VelocityTel does not knowingly solicit or collect customer identifiable information from children or teenagers under the age of eighteen. In addition, VelocityTel will not knowingly link to any third party web site that solicits or collects customer identifiable information from minors. If you believe that a minor has disclosed personally identifiable information to VelocityTel, please click here to contact us at so that the information can be removed.

VelocityTel Spam Policy

VelocityTel has zero tolerance for spam. Spam complaints will be dealt with seriously and can result in losing VelocityTel privileges.