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At VelocityTel, we understand business does not operate in a vacuum. Our services change and grow to meet the demanding needs of today's competitive global marketplace. Let us tailor a solution for you to maximize your savings while providing you the highest quality service available.

Our proprietary platform can meet your business wherever it is. From a small home office project to a 1000 seat call center, VelocityTel delivers at a fraction of the cost.

Total cost of ownership is greatly reduced by reducing your infrastructure, price, and ongoing support needs.


Choose your plan

Home Office Basic
small business unlimited Home Office Unlimited
small business unlimited Virtual Home Office PBX

Hosted PBX Virtual PBX Silver
Hosted PBX Virtual PBX Gold
Hosted PBX Virtual PBX Platinum
Hosted PBX Call Center Solutions
Hosted PBX Custom Solutions

With VelocityTel VoIP, all basic calling features are included in whatever plan you choose.  Using our online account and feature management tool along with special dialing codes; you'll have complete control over all your calling features.

Unlike with traditional phone companies, you won't have to call to make feature changes and there are no additional fees for using them. You manage all these features yourself using any standard web browser.

Why VelocityTel?

Unlike other VoIP providers, VelocityTel owns and operates our own network, equipment and services. We have developed our softswitch, backend, and front-end software in-house, thus eliminating the need for third party vendors; maximizing our uptime with self-reliance and support. This also gives us tremendous flexibility when designing custom services for our customers.

Our call center is open 24 hours a day, is onsite, and right here in the USA. Because our software is proprietary, we have the unique ability to escalate issues and requests directly to the developers. Unlike the "other guys," you will not have to wait 6 months for another third party software release to get your feature, or worse, get a bug fixed.

 

Home Office Basic

Price: $39.95
Includes: 1500 Long Distance Minutes


The Home Office Basic Plan provides all the following at an unbeatable price:

  • 1500 outgoing minutes a month anytime to anywhere in the U.S. & Canada
  • Only 3.0 cents for each additional minute
  • All Incoming Minutes are FREE
  • All calls to Toll-Free 800 numbers are FREE
  • All the standard features listed below
  • Online account & feature management
  • 30-day Money Back Guarantee
Features Included Free!

Requirements

  • You must have a broadband Ethernet Internet connection
  • You need a U.S. shipping address (no P.O. boxes)
  • You need a U.S. credit or debit card
  • And... the desire to start saving up to 70% on your phone bill

Once you have signed up, we will ship your VelocityTel VoIP startup package to the address you provided with your order. When you receive this package, simply connect your phone to your high-speed Internet connection using the phone adapter included in the package. You are now ready to start using your phone just like you always have!

With VelocityTel, there’s nothing to miss except your large monthly phone bill. So what are you waiting for? Sign-up now

1-866-705-2881

Home Office Unlimited

Price: $49.95
Includes: Unlimited Long Distance Minutes


The Home Office Unlimited plan provides all the following at an unbeatable price:

  • Unlimited outgoing minutes a month anytime to anywhere in the U.S. & Canada
  • All Incoming Minutes are FREE
  • All calls to Toll-Free 800 numbers are FREE
  • All the standard features listed below
  • Online account & feature management
  • 30-day Money Back Guarantee
Features Included Free!

Requirements

  • You must have a broadband Ethernet Internet connection
  • You need a U.S. shipping address (no P.O. boxes)
  • You need a U.S. credit or debit card
  • And... the desire to start saving up to 70% on your phone bill

Once you have signed up, we will ship your VelocityTel VoIP startup package to the address you provided with your order. When you receive this package, simply connect your phone to your high-speed Internet connection using the phone adapter included in the package. You are now ready to start using your phone just like you always have!

With VelocityTel, there’s nothing to miss except your large monthly phone bill. So what are you waiting for? Sign-up now

1-866-705-2881

Virtual Home Office PBX

Price: $59.95
Includes: 500 Long Distance Minutes

The Virtual Home Office PBX plan provides all the following at an unbeatable price:

  • Hosted PBX with Auto Attendant
  • 1 - Dial-in numbers (DID)
  • 1 - 800 number $.05 per minute
  • 1 - line
  • 500 long distance minutes, then just $.04 per minute after
  • 1 extension
  • Unlimited local calling
  • All Incoming minutes are FREE
  • All calls to Toll-Free 800 numbers are FREE
  • All the standard phone features listed below
  • Complete online company and extension management
  • Enhanced 911 service

Standard PBX Features Includes

  • Multiple Auto-Attendant / IVR Menus / Call Trees
  • Day and night modes
  • Per extension voicemail
  • Flexible routing logic
  • Time of day routing
  • DID routing
  • Terminate extensions to any 10 digit number
  • Transfer to any outside number
  • Conferencing
  • Music on hold
  • Music on transfer
  • Directory on phone (Grandstream, Cisco, Linksys, Polycom)
  • Web directory
  • Loudspeaker paging
  • Dial by extension
  • Dial by name
  • Holiday schedule
  • Record greeting remotely
  • Record user names
  • And much more...
Phone Features Included Free!

Online / Web Interface Features

  • Listen to voicemail
  • View call detail records
  • Contact management
  • Click to call
  • Trouble ticketing system
  • Diagnostics system
  • Fully manage PBX routing
  • Create, edit, and delete routing destinations: menus, inbound numbers, conferencing, announcements, callerID routes, time-of-day routes, hunt groups
  • Billing
  • View employee outbound call detal records in realtime
  • Upload PBX sound files
  • And much more...

Requirements

  • You must have a broadband Ethernet Internet connection for each extension
  • And... the desire to save thousands on your total cost of ownership

To optimize your savings and get the biggest bang for the buck, fax your latest phone bill to 214-556-4052 and we will call you. We typically have same day service turn around for most customers.

Need to port a number to our service? No problem. In fact, we can forward your old PSTN line to a new number and you can enjoy your new service features before your number ports over to us.

Have questions? Ready to signup? Call our friendly sales team today to get a custom quote.

1-866-705-2881

Virtual PBX Platinum

Price: $199.95
Includes: 2500 Long Distance Minutes.

The Virtual PBX Platinum plan provides all the following at an unbeatable price:

  • Hosted PBX with Auto Attendant
  • 5 - Dial-in numbers (DID)
  • 1 - 800 number $.05 per minute
  • 8 - lines
  • 2500 long distance minutes, then just $.04 per minute after
  • Up to 8 extensions
  • Conference bridge
  • Unlimited local calling
  • All Incoming minutes are FREE
  • All calls to Toll-Free 800 numbers are FREE
  • All the standard phone features listed below
  • Complete online company and extension management
  • Enhanced 911 service
  • 30-day risk-free satisfaction guarantee

Standard PBX Features Includes

  • Multiple Auto-Attendant / IVR Menus / Call Trees
  • Day and night modes
  • Per extension voicemail
  • Flexible routing logic
  • Time of day routing
  • DID routing
  • Terminate extensions to any 10 digit number
  • Transfer to any outside number
  • Conferencing
  • Music on hold
  • Music on transfer
  • Directory on phone (Grandstream, Cisco, Linksys, Polycom)
  • Web directory
  • Loudspeaker paging
  • Dial by extension
  • Dial by name
  • Holiday schedule
  • Record greeting remotely
  • Record user names
  • And much more...
Phone Features Included Free!

Online / Web Interface Features

  • Listen to voicemail
  • View call detail records
  • Contact management
  • Click to call
  • Trouble ticketing system
  • Diagnostics system
  • Fully manage PBX routing
  • Create, edit, and delete routing destinations: menus, inbound numbers, conferencing, announcements, callerID routes, time-of-day routes, hunt groups
  • Billing
  • View employee outbound call detal records in realtime
  • Upload PBX sound files
  • And much more...

Requirements

  • You must have a broadband Ethernet Internet connection for each extension
  • And... the desire to save thousands on your total cost of ownership

To optimize your savings and get the biggest bang for the buck, fax your latest phone bill to 214-556-4052 and we will call you. We typically have same day service turn around for most customers.

Need to port a number to our service? No problem. In fact, we can forward your old PSTN line to a new number and you can enjoy your new service features before your number ports over to us.

Have questions? Ready to signup? Call our friendly sales team today to get a custom quote.

1-866-705-2881

Virtual PBX Gold

Price: $149.95
Includes: 1500 Long Distance Minutes.

The Virtual PBX Gold plan provides all the following at an unbeatable price:

  • Hosted PBX with Auto Attendant
  • 5 - Dial-in numbers (DID)
  • 1 - 800 number $.05 per minute
  • 6 - lines
  • 1500 long distance minutes, then just $.04 per minute after
  • Up to 8 extensions
  • Conference bridge
  • Unlimited local calling
  • All Incoming minutes are FREE
  • All calls to Toll-Free 800 numbers are FREE
  • All the standard phone features listed below
  • Complete online company and extension management
  • Enhanced 911 service
  • 30-day risk-free satisfaction guarantee

Standard PBX Features Includes

  • Multiple Auto-Attendant / IVR Menus / Call Trees
  • Day and night modes
  • Per extension voicemail
  • Flexible routing logic
  • Time of day routing
  • DID routing
  • Terminate extensions to any 10 digit number
  • Transfer to any outside number
  • Conferencing
  • Music on hold
  • Music on transfer
  • Directory on phone (Grandstream, Cisco, Linksys, Polycom)
  • Web directory
  • Loudspeaker paging
  • Dial by extension
  • Dial by name
  • Holiday schedule
  • Record greeting remotely
  • Record user names
  • And much more...
Phone Features Included Free!

Online / Web Interface Features

  • Listen to voicemail
  • View call detail records
  • Contact management
  • Click to call
  • Trouble ticketing system
  • Diagnostics system
  • Fully manage PBX routing
  • Create, edit, and delete routing destinations: menus, inbound numbers, conferencing, announcements, callerID routes, time-of-day routes, hunt groups
  • Billing
  • View employee outbound call detal records in realtime
  • Upload PBX sound files
  • And much more...

Requirements

  • You must have a broadband Ethernet Internet connection for each extension
  • And... the desire to save thousands on your total cost of ownership

To optimize your savings and get the biggest bang for the buck, fax your latest phone bill to 214-556-4052 and we will call you. We typically have same day service turn around for most customers.

Need to port a number to our service? No problem. In fact, we can forward your old PSTN line to a new number and you can enjoy your new service features before your number ports over to us.

Have questions? Ready to signup? Call our friendly sales team today to get a custom quote.

1-866-705-2881

Virtual PBX Silver

Price: $99.95
Includes: 500 Long Distance Minutes.
The Virtual PBX Silver plan provides all the following at an unbeatable price:

  • Hosted PBX with Auto Attendant
  • 3 - Dial-in numbers (DID)
  • 1 - 800 number
  • 4 - lines
  • Up to 6 extensions
  • Conference bridge
  • Unlimited local calling
  • All Incoming minutes are FREE
  • All calls to Toll-Free 800 numbers are FREE
  • All the standard phone features listed below
  • Complete online company and extension management
  • Enhanced 911 service
  • 30-day risk-free satisfaction guarantee

Standard PBX Features Includes

  • Multiple Auto-Attendant / IVR Menus / Call Trees
  • Day and night modes
  • Per extension voicemail
  • Flexible routing logic
  • Time of day routing
  • DID routing
  • Terminate extensions to any 10 digit number
  • Transfer to any outside number
  • Conferencing
  • Music on hold
  • Music on transfer
  • Directory on phone (Grandstream, Cisco, Linksys, Polycom)
  • Web directory
  • Loudspeaker paging
  • Dial by extension
  • Dial by name
  • Holiday schedule
  • Record greeting remotely
  • Record user names
  • And much more...
Phone Features Included Free!

Online / Web Interface Features

  • Listen to voicemail
  • View call detail records
  • Contact management
  • Click to call
  • Trouble ticketing system
  • Diagnostics system
  • Fully manage PBX routing
  • Create, edit, and delete routing destinations: menus, inbound numbers, conferencing, announcements, callerID routes, time-of-day routes, hunt groups
  • Billing
  • And much more...

Requirements

  • You must have a broadband Ethernet Internet connection for each extension
  • And... the desire to save thousands on your total cost of ownership

To optimize your savings and get the biggest bang for the buck, fax your latest phone bill to 214-556-4052 and we will call you. We typically have same day service turn around for most customers.

Need to port a number to our service? No problem. In fact, we can forward your old PSTN line to a new number and you can enjoy your new service features before your number ports over to us.

Have questions? Ready to signup? Call our friendly sales team today to get a custom quote.

1-866-705-2881

Call Center / Custom Solutions

VelocityTel has implemented solutions for many vertical industries and market segments. Our ability to customize our solutions to our clients is an invaluable asset. We encourage you take advantage of our experience in IP telephony, and work with us to define the appropriate solution to match your criterion.

Please send all RFPs to sales@VelocityTel.com or call a sales representative for a quote on how we can help your achieve your business strategy.

1-866-705-2881

 

 




Caller ID
Caller ID/Calling Name Retrieval looks up the name of a caller in an external database when the name did not arrive with the original call.
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Call Waiting
Answer a call while already on another call. Call Waiting allows you to receive another call while you are on the phone. You can turn it on or off for all calls and then selectively turn it back on or off using the *70 feature access code directly from your phone. You'll never miss a phone call again. Answer a call while already on another call. When a second call is received while you are already on the phone a call waiting tone will alert you. See the caller's ID on your phone if you are using Caller ID. To answer the waiting call, simply press the flash button or switch hook. You will be connected with the waiting party and while your original party holds. Press the flash button or switch hook again, to reconnect to the original party and hold the waiting party. You can continue to alternate between parties as often as you'd like. It's like having two lines while paying for only one.
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Call Forwarding
Automatically forward all your incoming calls to a different phone number. Call Forwarding allows you to forward all your incoming calls to a different phone number, such as your home office or cell phone. You can also make your office phone emit a short ring burst to inform you if you are next to your phone when the call is forwarded by using the Ring Reminder. This is important when you have forgotten the service is turned on and you are at your desk waiting to receive calls. Note that the number you forward your calls to must be permitted by your outgoing calling plan. You can also set the phone number to forward to using the voice portal or on the phone using the feature access code.
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Call Transfer
Transfer a call while using a simple phone without call control capability. Flash Call Transfer allows you to transfer a call even when your phone does not have a transfer button. To transfer a call, flash the phone (click the flash button or click the hang up button once) then dial the number you would like to transfer the call to. Once the transfer number answers, click flash again and the two callers are connected. If you have Flash Three-Way Calling, instead of transferring on the second flash, you are connected in a conference call. Once in the conference call, if you hang up the phone, the callers remain talking to each other, in effect, transferred.
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Call Return (*69)
Call the last party that called you, whether or not the call was answered. To call back the last party that called, simply dial the call return feature code [*69]. The system stores the number of the last party to call, and connects the user to that party. Call Return (*69) is always free.
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Last Number Redial
Call the last number that you dialed. Last Number Redial allows you to redial the last number you called by clicking the "Redial" button on your phone or by dialing the feature access code.
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Speed Dial
Dial a pre-defined number by dialing one or two digits. Speed Dial 8 allows you to set up to eight speed dial numbers that can be called with the push of a button. Speed Dial 100 allows you to set up to 100 speed dial numbers that can be called with the push of two buttons. Enter the number as you would normally dial it and then just hit that number on your touch pad to call it. You can also program your speed dial using your phone and the star code for Speed Dial 8 or 100.
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Three-Way Calling
Start a conference call when using a simple phone without call control capability. Flash Three-Way Calling allows you to perform a conference call even when your phone does not have a conference button. To conference a call, flash the phone after you have made the first call (click the flash button or click the hang up button once) then dial the second number of the person you would like to complete the conference with. Once the second number answers, click flash again and the conference call will be established. To end the conference, hang up. If you have Flash Call Transfer, the conference does not end when you hang up since the callers are transferred together.
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Anonymous Call Reject
Prevent a caller from reaching you when the caller has explicitly restricted his/her Caller ID/number. Anonymous Call Rejection allows you to reject calls from callers who have blocked the display of their number. Only deliberate anonymous numbers are rejected. Callers whose numbers are unavailable are not rejected. Callers that are rejected are informed that you are not accepting calls from unidentified callers. Your phone does not ring and you do not receive any indication that they called. However, this does not apply to calls within your group.
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Email Notification
Automatically forward all your incoming calls to an email address.
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Voicemail
Record messages for calls that are not answered within a specified number of rings or for busy calls. Voice Management allows you to specify how to handle your voice messages. Use Unified messaging if you want to use your phone to retrieve voice messages. You can also just choose to send the message to your Email and not use the phone for voice messaging.
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Rates exclude: activation, premium services, 911, directory assistance, equipment, termination, taxes, regulatory recovery, and shipping charges. High Speed (broadband) Internet connection and credit card required for service. International telephone calls are pre-pay and charged per minute. 911 calls operate differently than with traditional phone company 911 service. E911 emergency service not available in all areas. Some alarm systems may not be compatible. Not compatible with all versions of AOL's cable broadband service. SIP protocol supported. Offer valid in US only and cannot be combined with any other offer. Restrictions apply. Rates subject to change. Wholesale opportunities for voip providers. Network marketing opportunities available for independent sales representatives. Refer to Terms of Service for details regarding use.